Terms of service
1. What the service is
Simple Pay Application is a web app for construction subcontractors in the United States. It makes G702/G703-style pay applications, in our own layout, from a schedule of values and the figures you enter, and it fills lien waiver forms from your project and your pay apps. It keeps your projects, files, signature records and exports. It is run by Staunch Digital (section 16).
Simple Pay Application gives forms and arithmetic. It is not a law firm and does not give legal advice: it does not tell you which form or waiver to use, or whether you keep your lien rights. Nothing in it is tax or accounting advice either. You choose the form, and you check the form and every figure on it before you send or sign it.
2. Statutory forms
For the States whose statute prints a lien waiver form, the app uses the statute’s wording, copied word for word. Each State page shows the date we read the statute. Statutes change, and a form can be out of date after the date shown. In the other States the app offers our own general forms, which no State wrote.
We do not promise that a general contractor, owner, lender or surety accepts a form, pay application or waiver made with the service. That is their decision.
3. Trademarks and other companies
Simple Pay Application is not affiliated with or endorsed by The American Institute of Architects, and its pay applications are not AIA Contract Documents. AIA, G702 and G703 are registered trademarks of The American Institute of Architects. Our documents are our own layout; the names are used only to say what kind of document they are.
Simple Pay Application is not affiliated with PayAppHub, PayAppPro, PAYearned or any other company or product named on its pages; their names belong to their owners. Where a page compares us with another company, it gives that company’s own published figures as we read them on the date shown. They can change after that date.
4. Your account and users
You must be 18 or older and able to act for the company you sign up for. If you create an account for a company, you confirm that you can bind it.
The person who creates the account is its owner. The owner chooses and pays for plans, manages billing, invites and removes users, keeps the company details and logo, and downloads the account export. The other users work in the projects.
Keep your email address current and your password to yourself. You are responsible for what the people you invite do with the account. Tell us promptly if you think an account has been compromised. After 8 failed sign-ins in a row, the account is locked for 15 minutes. We may suspend an account we reasonably believe is used to break the law or to attack the service.
5. Plans and limits
The plans are Solo, Crew, Company, Contractor Pro and Single pay app. The pricing page shows each plan’s price and limits and is part of these terms. On the date above they are:
- Solo: $27.99 a month or $279.90 a year, 15 active projects; 1 user; 250 MB of storage.
- Crew: $55 a month or $550 a year, 50 active projects; 5 users; 1 GB of storage.
- Company: $89 a month or $890 a year, 200 active projects; 15 users; 5 GB of storage.
- Contractor Pro: $175 a month or $1,750 a year, unlimited active projects; 30 users; 20 GB of storage.
- Single pay app: $5.99 once, one project for 30 days; 1 user; 50 MB of storage.
Pay applications are unlimited on every monthly and yearly plan. An active project is one being set up or in progress. An archived project does not count toward the limit and stays readable. Each user and each open invitation counts toward the plan’s users. Storage counts the files you attach, your logo and drawn signatures; one file can be up to 15 MB. When a change would go past a limit, the app says so and does not make it.
6. Billing
There is no free plan: every plan is paid from its first day. You pay in US dollars through Stripe, on our own checkout page. Monthly and yearly plans are billed in advance and renew until you cancel.
Prices are as shown. No sales tax is added at checkout, and you are responsible for any tax that applies to you.
If a renewal payment fails, Stripe tries the card again and the plan stays on meanwhile. If Stripe ends the subscription because the payment still fails, the account becomes read-only (section 9).
We may change prices. We email the account owner at least 30 days before a new price applies to an existing plan.
7. The single pay app
The single pay app is one project for 30 days from the purchase, for one user. One can be live at a time: while it runs, it covers its own project only, and a second project needs a monthly plan. It does not renew. While a monthly or yearly plan is live, the plan covers every project and the single pay app is not offered. After the 30 days the account is read-only until you buy a plan or another single pay app, which can be for the same project, another project on the account or a new one.
It can be bought at most 10 times per customer, and at most 10 times with the same card across all accounts. A single pay app whose payment is disputed still counts toward these limits, and its access ends at once. One whose payment was returned in full does not count, and its access also ends at once. A payment the app returns because it went past these limits is never recorded as a purchase, so it does not count either.
When an account takes its first monthly or yearly plan, the single pay apps it bought in the 30 days before are taken off that first payment, up to the amount of that payment. Each purchase is credited once, and one whose payment was returned or disputed is not credited.
8. Changing, canceling and refunds
Only the account owner changes or cancels a plan, from the billing page. A change is refused while the account has more active projects or users than the new plan allows; nothing is deleted to make it fit. What Stripe does depends on the change:
- To a plan that costs more, billed the same way (monthly to monthly, or yearly to yearly): Stripe charges the difference for the rest of the current period at once, and the new plan applies when that payment succeeds. Your renewal date stays the same.
- To a plan that costs less, billed the same way: the new plan applies at once and nothing is charged that day. The unused part of the current period is credited on your next invoice, and your renewal date stays the same.
- From monthly to yearly, on the same plan or another: the yearly period starts that day. Stripe charges the yearly price at once, less the unused part of the month, and the new plan applies when that payment succeeds.
- From yearly to monthly, on the same plan or another: the monthly period starts that day. The unused part of the year goes toward the new month; if it does not cover it, Stripe charges the rest at once. What is left stays as a credit with Stripe that is taken off your next invoices. It is not paid back.
Canceling stops the next renewal. The plan stays on until the end of the period you paid for, and you can keep it until then.
Unless the law requires otherwise, we don't refund payments or partial periods. This covers every purchase, including the single pay app and yearly plans. When a payment is taken that the app cannot fulfill, such as a single pay app over the limits in section 7, the app returns it in full at once and gives no access for it. A double charge is returned when you tell us or we find it. Neither return is a refund.
9. Your data, and when a plan ends
Your projects, pay applications, waivers, files and signature records are yours. We use them only to run the service for you, as the privacy notice describes.
The account owner can download the account export at any time, also after a plan ends. For each project it holds a CSV of each pay application, the PDF of each final pay application, the lien waivers, the signature records and your attached files.
When a plan or a single pay app ends, the account becomes read-only: you can open and download everything, and you cannot make changes until a plan is live again. The account is kept for 6 months after the last plan or single pay app ends, then deleted with its data. We email the account owner 30 days before, and again 7 days before, with a link to download everything; a plan or a single pay app bought before then keeps the account. Billing records are kept as for a deletion on request, below.
An account that has never paid is the exception: it is deleted 7 days after it was created. We send no email to an account before a card has paid, so no reminder comes first.
To have your account and its data deleted, write to [email protected] from the account owner’s email address. We delete them within 30 days, except billing records, including single pay app purchases and their card fingerprint, which we keep to apply the limits in section 7 and as the law requires. The database is backed up every night and the last 14 copies are kept, so deleted data leaves the backups within 15 days after it is deleted. Documents you already sent to other people stay with them.
10. Electronic signatures
You can sign a final pay application or a lien waiver in the app by typing your name or drawing your signature. Before you sign, you confirm that it is your signature, that you mean to sign that document with it, and that you are authorized to sign for your company. By signing in the app you agree to sign electronically.
We keep a record with the document: the signer’s name and title, the signed-in user, the date and time, the IP address, the method, the drawn image if there is one, and a fingerprint (SHA-256) of the document as it stood when signed. A signature is never edited. If the pay application is reopened, the signature is marked void with the reason, and kept. We do not say what an electronic signature is worth for your document or in your State; that depends on the law and on whoever receives it.
You can send a signing link to a person outside your company. The link opens that one document only and stops working after a set time. The person confirms the same points before signing, and the same record is kept.
Some waiver forms carry a notary block. It is printed for a notary to complete by hand. The app does not notarize or witness anything.
11. Acceptable use
Use the service for your own business and projects. Do not use it to make false documents, to sign for a person who has not agreed, or to claim a payment you are not owed. Do not attack, overload or probe the service, copy it in bulk, resell it, or get around a plan’s limits. Do not upload files you have no right to hold, or files that carry malware. We may remove a file or suspend an account that breaks these rules.
12. Check before you send
The service does the arithmetic on the figures you enter and the rates you set. It does not know your contract. You are responsible for the schedule of values, the change orders, the retainage rates, the dates, the names and every amount, for choosing the form, and for reading each pay application and waiver in full before you send or sign it.
13. No warranty, limits on liability
The service is provided as is. We aim to keep it available and accurate but do not promise uninterrupted availability or error-free results. Neither of us is liable to the other for indirect or consequential losses, or for lost profits, lost or late payments, rejected pay applications or lost data. Our total liability for any claim is limited to the fees you paid us in the twelve months before the claim arose. Nothing here limits liability that cannot be limited by law.
14. Agreement
When you create an account you tick that you accept these terms and the privacy notice, and the checkout page says that by continuing you agree to these terms. If you accept for a company, the company accepts. If you do not agree, do not use the service.
15. Changes to these terms
We may update these terms. If a change materially affects your rights, we tell account owners at least 30 days before it takes effect, and you may cancel if you do not accept it.
16. Governing law
Simple Pay Application is published by Staunch Digital, established in France under SIREN 898 721 865. These terms are governed by French law, and the courts of Paris have exclusive jurisdiction over any dispute arising from them.